Contact

Have a question? A person answers.

Email is the fastest way to reach us. We reply within one business day, usually sooner. If you're inside your due-diligence window, say so in the subject line and we'll move it to the front.

descriptionSomething in your report

A finding you don't understand, a section that looks wrong, a number you want checked. Include the report link from your email so we can open the same page you're looking at.

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helpBefore you buy a report

Not sure BuyWise fits your deal? Tell us the address and where you are in the process, from "just looking" to "inspection is Tuesday", and we'll give you a straight answer.

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verified_userRefunds and guarantees

Every full report is risk-free. To claim, email us with your report link and:

  • Not satisfied: just say so, within 7 days of delivery.
  • Deal fell through: attach the termination notice.
  • Didn't save 10×: attach your Closing Disclosure.

The full terms are in the FAQ.

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Your data and your rights: privacy@buywisehome.com. Questions about the Terms: legal@buywisehome.com. Found a security problem: security@buywisehome.com. We read these first.

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BuyWise Home is operated by Vantage Point Data LLC, a Georgia limited liability company in Marietta, Georgia. Reports are informational and are not legal, financial or inspection advice. Read who's behind BuyWise.